Reference

Terms and Conditions Governing Your boosmatka Account

These terms set out the rules that apply to your account on boosmatka, covering how you open and manage your account, how transactions are processed via UPI, Paytm…

Applies to all account holders in IndiaCovers UPI, Paytm, PhonePe transactionsJurisdiction-dependent accessSubject to periodic updates
boosmatka Terms and Conditions Governing Your boosmatka Account
POLICY CONTACT PATHS

Reach Us About Your Terms Query

If any part of these terms is unclear, or if you need to request changes to your account data, our support team is reachable through three channels. We aim to respond to terms-related queries within 24 hours on all channels, and within 48 hours for formal data-change requests submitted by email.

Team online

Live Chat

Connect with our support team directly from your account dashboard. Live chat is available for queries about account rules, transaction terms, and what these conditions mean for your account activity.

Email Support

Write to our terms and data team at the support address listed in your account settings. Email is the right channel for formal requests — account data access, correction, or deletion under applicable Indian law.

Help Centre

Our Help Centre contains plain-language explanations of every section of these terms, with worked examples covering UPI deposits, PhonePe withdrawals, and account suspension procedures.

HOW WE HANDLE THIS

Data, Security and Account Conduct at boosmatka

We handle your account data with the same care we apply to every transaction.

Data We Collect

We collect only what is necessary to operate your account: your registered name, contact details, and transaction history from UPI, Paytm, or PhonePe. We do not sell this data to third parties for marketing.

Cookie Policy

Cookies on boosmatka are used to keep your session active and to remember your lobby preferences — such as which game rooms you visit most often. You can manage cookie preferences from your browser settings.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification via SMS to your registered Indian mobile number. We never ask for your password through chat or email.

Data Retention

We retain your account and transaction records for the period required under applicable Indian financial regulations. After that period, records are anonymised or deleted unless you have an active open dispute.

Your Right to Request Changes

You may request access to, correction of, or deletion of your personal data by writing to our support email. We aim to complete verified data requests within 30 days of receiving all required identity confirmation.

Who to Contact for Escalations

If your terms or data query is not resolved at first contact, ask the agent to escalate to our compliance desk. The compliance desk handles formal disputes about account terms, payout conditions, and data-access rights.

Common Questions About These Terms

The answers below cover the questions we hear most often about account terms, your rights under them, and how to get things changed. If your question is not here, our live chat team can answer it directly from your account page.

Yes. These terms apply to any account opened or accessed from India where local law permits. Access to the platform depends on local law, and by using your account you confirm that access is permitted in your jurisdiction.

We will notify you of any material change through the contact details on your account before the change takes effect. Minor administrative updates may take effect immediately but will be reflected in the published version of these terms.

When you close your account, we retain transaction records for the period required by applicable Indian financial regulations, then anonymise or delete them. You may request a copy of your data before closure through our email support channel.

Write to our support email with your account number and the details you need corrected. We will verify your identity and aim to complete the correction within 30 days. Live chat can also initiate a correction request for simple updates.

Yes, the same account terms apply regardless of which payment rail you use. The processing time and any applicable minimum transaction amounts are described in the payments section of your account dashboard, which is separate from these terms.

You may not use your account to conduct fraudulent transactions, create multiple accounts, or misuse promotional conditions. Accounts found in breach of conduct rules may be suspended while we investigate, with full details communicated to your registered contact.

Disputes are governed by applicable Indian law. If any part of these terms cannot be enforced under Indian law, that part is severed and the rest remains in effect. Our compliance desk handles formal disputes before any legal escalation is considered.